Privacy Policy
MyobelEx Ltd. (MyobelEx and/or the Administrator) is a company registered in the Commercial Register of the Registry Agency with UIC 206170520, located in Ruse, 8 Nikola Vaptsarov Street, email: sales@mbx.bg
Personal data is information that directly or indirectly identifies you as an individual, with indirect identification meaning when it is combined with other information such as your name, postal address, email address, phone number, and others. The security of the data you have entrusted to us is very important to us. That is why we protect your data by applying all appropriate technical and organizational measures at our disposal.
It is possible for us to collect personal data about you when you use our platform or choose our services. In most cases, we require your personal data for the purpose of entering into a contract, complying with a legal obligation, or protecting our legitimate interests. Rest assured that we do not collect or process more or other types of personal data than are necessary to fulfill the purposes outlined in this privacy policy. Without this data, we would not be able to provide the relevant services. If you do not provide us with identification data, we would not be able to enter into a contract with you for a product or service. Depending on the services you use, we may collect and process the following information about you:
- names - first name, last name
- postal address
- email address
- contact phone
4. Other data that may be collected:
- information about credit or debit card, bank account number, or other banking and payment information related to payments made to us;
- information related to applying for a loan with our partner. In these cases, we act on their behalf as processors.
- IP address;
- demographic data and data provided when participating in special campaigns, games, and lotteries organized by us, including through social platforms;
- The information you provide us for contacting you, regarding your professional and educational qualifications when applying online for a job at MoebelX EOOD.
MoebelX does not collect or process personal data of individuals under the age of 16, except with the consent of a parent or guardian in accordance with applicable local law. If we become aware that personal data of a child has been inadvertently collected, we will promptly delete such data.
We will disclose your personal data only for the purposes and only to the third parties specified below – unless we have received your additional consent for the transfer of personal data to other categories of third parties, given elsewhere, such as through a consent declaration for a specific purpose. We take appropriate measures to ensure that your personal data is processed, protected, and transferred in accordance with applicable legislation.
6. Possible recipients of personal data:
- external service providers - companies engaged in delivery, installation, courier services, external consultants and specialists, collection agencies and law firms, banks, security companies, individuals who are contracted to maintain equipment, software, and hardware used for processing personal data by MöbelEks, hosting companies, and commercial agents, etc.
- competent authorities of the state - regulatory bodies, including state commissions, institutions and agencies, the National Revenue Agency, the National Social Security Institute, courts, the prosecutor's office, and others to which we are obliged to provide personal data under the applicable legislation.
MoebelX uses functional cookies regarding the location of users - country, region, time zone, IP address, as well as their interests related to the company's products. More details about the types and purposes of the cookies used on our website can be found in our Cookie Policy.
MoebelX processes your data for statistical research, which means for analyses where the results are only summarizing and therefore the data is anonymous – for example, regarding the preferences of a specific age group for a certain segment of furniture, price group, decor, etc. Identifying a specific individual from this information is impossible.
9. Your data security:
We take your personal data protection seriously and implement measures to safeguard it from accidental loss and unauthorized access, use, alteration, or disclosure. There are policies and procedures in place designed to protect the information from loss, misuse, and unauthorized disclosure. Additionally, we take further information security measures, including access control, strict physical security, and reliable practices for collecting, storing, and processing information.
От друга страна, прилагаме технически мерки като криптиране, псевдонимизация и анонимизация на събраните лични данни.
We store all the information we have collected about you and destroy it within the legally established deadlines. We retain the personal data you have provided to us for the purposes of selling and delivering goods as long as it is necessary for the fulfillment of the delivery, as well as for a longer period, to the extent required by applicable regulations governing accounting requirements and the control of the company's cash flows, as well as as evidence of the fulfillment of our contractual obligations under the sales and delivery contract for goods.
The transfer, storage, and processing of personal data is secured with modern technical means. МьобелЕкс will not transfer your data outside the EEA without complying with legal possibilities and will implement appropriate safeguards to maintain the confidentiality of your information.
12. Your rights:
- Right of access - at any time you can request Möbelleks to provide you with information about the personal data that has been collected and stored about you.
- Right to deletion - you can also request MoebelX to correct, delete, or update such personal data.
- Right to restriction - MoebelX also provides you with the right to object to and restrict the processing of personal data, as well as your rights regarding automated decision-making.
You also have the right to withdraw your consent for the collection, storage, and use of your personal data by MöbелЕкс at any time. However, the withdrawal will not affect the lawfully processed data prior to the withdrawal.
To exercise your rights, you can contact us using the contact details provided at the beginning of this Policy. Please take the following into consideration:
- Identity - we take the privacy of all documents containing personal data seriously. For this reason, please send us your requests by filling out an application in person at our retail network or by using the email address provided in your profile in the online store. We reserve the right to verify your identity by requesting additional information for its confirmation.
- Fees - there is no fee for exercising your rights regarding personal data, except when the request for access to information is unfounded, repeated multiple times, or excessive, in which cases we would charge a reasonable amount for administrative costs. If necessary, we will inform you of any potential fees before we consider the specific request.
- Response time. We respond to all valid requests within one month, unless the request is particularly complex, or if you have made multiple requests, in which case we will respond within a maximum of two months. We will inform you if we need more than one month. We reserve the right not to respond to your request if it negatively affects the rights and freedoms of other data subjects.
We reserve the right to change our data protection practices and to update and modify this policy at any time. For this reason, we encourage you to regularly review the policy. This data protection policy is current as of the "last updated" date indicated at the bottom of this page.